Support

Help Centre

Search answers about property scoring, plans, billing, AI consulting, and API access.

Getting Started
3 topics
Open the Property Risk Assessment page, enter a UK postcode or address, then click Generate Risk Assessment. The page will run the analysis and show your AI risk assessment plus a breakdown of the three scored areas you can review before deciding.
The AI Property Risk Assessment is a single number from 0 to 100. It is a weighted average of three scored areas: Growth 40% (5-year UK House Price Index change), Risk 35% (flood and crime) and Transport & access 25% (station access). Areas without data are left out and the remaining weights rescaled.
Each area scores one part of the picture. Use them to see what is driving (or limiting) the overall score. For example: strong growth but higher flood or crime risk will typically show a mid-range overall score.
Account & Billing
4 topics
Go to your Dashboard, open Billing / Plans, then choose the plan you want. After purchase, the new plan unlocks the relevant features immediately.
Cancel from your Dashboard in the Billing section. Your access continues until the end of your current billing period, and you will not be charged again after cancellation.
From the login screen, click Forgot password. You will receive an email with a reset link. Use the link to set a new password.
On team plans, seats let multiple people run searches and access results under the same subscription. Seats do not change the underlying investment scoring logic; they control who can use the platform features.
Search & Results
4 topics
Paid plans include a monthly property-search allowance (for example, Solo Investor and higher). Your Dashboard shows usage and resets each billing cycle. Search access is included with paid plans only.
Your plan quota resets monthly based on your billing cycle. Your Dashboard will show the next reset timing, and it will update automatically.
After viewing results, save the property to your watchlist. You can return to your saved list later to compare opportunities and keep a shortlist.
Review the score breakdown, then open the full analysis and supporting metrics. Use the scored areas to decide which risks to validate with your own diligence (e.g., flood risk and local safety).
Methodology
3 topics
The Methodology answers property, business, and AI automation questions. It uses the same investment context to give practical guidance and helps you interpret results faster.
Ask clear, specific questions like “Should I invest in SW1A 1AA for BTL with a target yield of 6%?” Include your criteria (budget, timeframe, and strategy) so the response can be more actionable.
Yes. The Methodology runs instantly and is available at any time, whenever you need help interpreting the results.
API Access
2 topics
API Access is for developers, platforms, and teams who want to integrate scoring and data flows into their own workflow. It is typically used to power internal dashboards and automated analysis platforms.
Contact us from the Help Centre and we will share setup steps, authentication guidance, and example requests for your integration.
Contact Support
Email: hello@getpropscore.com